The easy-to-use AI for customer experience
Representative24 specializes in multilingual AI agents for human-like customer interactions. Conversations end with a clear answer or an action, not another ticket or a lost sale. Available on your website, mobile, WhatsApp, Facebook, and via a conversational API.
✦ No credit card needed
✦ Unlimited time on Free plan
✦ Cancel anytime
Who it’s for
Who it’s forRepresentative24 is designed for every business. Whether you run a startup, a growing ecommerce, a large enterprise, or a professional service, our AI assistant adapts to your needs.
Why
Why100% AI-driven ← not a menu-based or scripted bot. Representative24 learns from your content with little to no setup and turns inbound questions into real actions.
Key Benefits
Why Our AI Transforms Your Customer Experience
Reduce Tickets
Reduce TicketsSupport teams are overwhelmed by repetitive questions. We automatically handle a large share of common requests so queues shrink and agents focus on complex issues.
Be Available 24/7
Customers leave when no one answers outside business hours. Always-on replies keep conversations alive at night, on weekends, and during holidays.
Be Available 24/7 Scale Without Hiring
Scale Without HiringTicket volume grows faster than your team. Parallel automation lets you absorb spikes and peak seasons without rushing to hire, train, or schedule overtime.
Automate Tasks
Bookings, FAQs, and order status drain your agents’ time. Automated flows take care of the busywork so your team can focus on high-value work.
Automate Tasks
Lower Costs
Lower CostsSupport becomes expensive as you scale. Offloading repetitive interactions to automation reduces cost per conversation while maintaining quality.
Reduce Human Errors
Reduce Human ErrorsManual replies are inconsistent and cause avoidable mistakes. One intelligent layer delivers fast, accurate, policy-aligned answers the first time.
Use Cases
How our AI Agents Can Help Your Business
Customer Support
Provide immediate assistance to your customers at any time of day — even outside office hours. This ensures that users get answers when they need them, reduces customer frustration, and improves overall satisfaction.
Benefits: Reduced support costs, better response times, no missed inquiries.
Sales Support
AI agents act as virtual sales assistants. They engage visitors, ask qualifying questions, and recommend products, services, or specific specs based on user needs and preferences.
Benefits: Increased conversion rates, reduced cart abandonment, and improved user engagement.
FAQs
One of the most frequent customer service requests is order status updates or basic questions like return policies, payment options, or shipping times.
Benefits: Frees up your human support team for more complex issues and improves customer self-service.
Lead Generation
Instead of relying solely on forms, chatbots can start natural conversations with visitors, collect relevant information, and qualify leads in real time.
Benefits: Higher lead capture rates, personalized lead nurturing, and more efficient sales funnels.
Appointment Scheduling
Whether you’re a service provider, consultant, or healthcare business, AI chatbots can help users book appointments or meetings based on your availability — without needing staff intervention.
Benefits: Reduced admin workload, fewer scheduling conflicts, and 24/7 availability.
Internal Helpdesk
AI chatbots can be deployed internally to assist employees with IT support, HR questions, onboarding, policy retrieval, and more.
Benefits: Increased productivity, reduced ticket volume, and faster internal resolutions.
No Breaks in the Conversation
The real AI experience
With most other AI agents
Some AI agents and chatbots can call an API to book an appointment, but when the user asks a related question — like directions or the weather — the flow breaks unless maps or weather services are also integrated. The AI can’t continue, says it doesn’t know, and the conversation ends abruptly.
With Representative24
Our AI doesn’t stop after booking an appointment. It keeps the context and continues the conversation naturally.
If the user then asks “How do I get there?” or “What will the weather be at the appointment location?”, the agent answers directly.
Built to scale
Pricing
PricingPlans fit your goals with transparent, conversation-based pricing, so your costs stay clear and under control.
Security
SecurityRigorous security measures safeguard your information, all designed to support your GDPR and CCPA compliance.
Integrations
IntegrationsKeep your current tools: you don’t have to change your helpdesk or CRM. We integrate on top of your existing stack.
Integrations
Representative24 connects with external services and APIs via API Actions
FAQs
Who is Representative24 for?
Representative24 is designed to be flexible and industry-agnostic. Whether you run an e-commerce store, a SaaS platform, a service-based company, or even a local business, the AI can assist with customer support, lead generation, sales inquiries, marketing automation, and routine back-office tasks. Because integrations are driven by API actions, the platform adapts to your specific systems and workflows—making it useful for almost any business that wants to improve efficiency and deliver faster, smarter customer experiences
What kind of questions can it answer?
The AI can answer a wide range of questions depending on the materials you provide.
This includes frequently asked questions (FAQs), product or service description, opening hours and availability, pricing and payment options, booking or registration processes and company policies.
In addition to answering questions, it can also guide visitors, collect leads, help schedule meetings, and escalate complex queries to your team —> all based on what it learns from your content.
How can I activate the AI for my customers?
Chat Widget on Your Website: The easiest option is to copy a short piece of code and add it to your website. This will embed a chat widget that appears as an icon in the bottom corner of your site. From there, your customers can click and start chatting with the AI. You can also choose to share a direct link that leads to a dedicated page where customers can interact with the AI, providing an even more focused experience.
WhatsApp Business (Pro Plan): If you’re using a WhatsApp Business account, the AI can also respond directly within your WhatsApp chat. This is a great way to offer a seamless experience for customers who prefer to communicate via WhatsApp. The integration process takes just 1 minute and can easily be done from your dashboard.
Facebook Messenger (Pro Plan): If you have a Facebook Page, you can connect it from your dashboard and let the AI reply directly in Facebook Messenger. Customers can message you from the Messenger app or your Page’s Message button, and the AI will respond 24/7.
Can I monitor conversations?
Yes. Representative24 gives you full visibility into the AI’s conversations. You can view chat histories, track how the AI responds, and evaluate user engagement. If a customer asks to be contacted, the system immediately sends an email alert to your team with the request and details. This ensures you never miss a potential lead or support request — even when you’re offline.
What’s included in the Free plan?
The free plan gives you an AI chatbot for your website at no cost. It’s trained on the content you provide and automatically answers, helping with pre-sales and post-purchase support.
You get core features and a generous conversation allowance to start. If your needs grow, you can add add-ons or upgrade to the Pro plan anytime.
Check out our pricing page for more
What does “agentic” mean?
“Agentic” → Representative24 doesn’t just answer: It autonomously executes actions in your systems, chooses the right APIs, verifies results, and escalates when needed.
Not “agentic” → answer-only or scripted bots that follow fixed flows, don’t choose tools, don’t verify outcomes, and can’t complete tasks without a human.
